1. Claim Follow-Up and Resolution
We perform both insurance and patient follow-ups to resolve outstanding balances. Our team engages payers through phone calls, portals, and electronic communications to track claim status and push for prompt resolutions.
2. Denial Management
MGSI detects root causes of denials, appeals adverse decisions, and resubmits claims with supporting data. This maximizes reimbursement and minimizes repeat denials.
3. Payment Posting & Reconciliation
Proper payment posting, adjustments, and write-offs help transparency. We match posted payments with EOBs/ERAs to avoid loss of revenue from underpayments or errors.
4. Patient Responsibility Follow-Up
We don't only stop at insurance. MGSI also helps with collecting patient balances via statements, phone reminders, and online portals, ensuring each dollar due is pursued with professionalism.
5. Aging AR Analysis and Reporting
Our in-depth reports give practices information on aging accounts, payer patterns, and collection effectiveness. Based on this information, practices can make educated decisions to enhance cash flow.